The power of apology: turning dissatisfied customers into fans and advocates.
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Ali Anani's curator insight,
January 19, 2014 5:59 AM
A very insightful presentation on customers' feedback
Dawn Wright's curator insight,
January 20, 2014 10:17 PM
Suspicions confirmed. Opt-in customer feedback probably catches the extremes of attitudes. |
Jeff Domansky's curator insight,
May 24, 2014 11:40 PM
Valuable business storytelling tips from Omar Kattan and Karen Dietz..
Sarah Skelly's curator insight,
May 27, 2014 8:49 AM
The key message in this brandstories article shared by PR/social media expert, Jeff Domansky is: Inspire & empower your customers to tell and re-tell your brand stories. Women are willing, keen and naturally inclined to share stories with people in their lives. Give them reason & encouragement and they'll happily share YOUR brand story.
Richard Marcil's curator insight,
February 25, 2014 8:07 AM
Mobile strategy increasingly key to HCP and patient engagement, especially at key points along their 'journeys'
Audrey CHATEL's curator insight,
February 25, 2014 8:12 AM
Dans ce Webinair, Julie révèle les mythes et les prévisions pour principales tendances mobiles en 2014, comment les entreprises se transformeront pour adopter ces tendances, et la façon de déterminer si votre entreprise est positionnée pour réussir dans ce monde perpétuellement connecté. |