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Study: Retailers face significant hurdles in omni-channel race | THE FUTURE OF COMMERCE

Study: Retailers face significant hurdles in omni-channel race | THE FUTURE OF COMMERCE | Information Technology & Social Media News | Scoop.it

There is a major gap between what consumers expect and what retailers are providing them, according to a new study released today, with 94 percent of retail decision-makers surveyed saying that their companies are facing significant barriers to omni-channel commerce.“Customer Desires Vs. Retailer Capabilities: Minding the Omni-Channel Commerce Gap,” from Accenture and hybris software, an SAP company, peels back the onion to reveal that the difference between the omni-channel ideal and what retailers are currently able to achieve for customers is vast...


Via Jeff Domansky
Jeff Domansky's curator insight, March 24, 2014 3:44 AM
Lots of work and big challenges ahead for retailers in meeting customer expectations. Must-read for retailers, marketing and branding experts.
Mr Tozzo's curator insight, March 24, 2014 5:21 AM
Study: Retailers face significant hurdles in omni-channel race
aanve's curator insight, March 24, 2014 11:21 PM

www.aanve.com

 

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What is Influence Marketing and Why is it So Important to Your Business

What is Influence Marketing and Why is it So Important to Your Business | Information Technology & Social Media News | Scoop.it
The reason people say, "it's not what you know, it's who you know" is that human relationships are essential for getting things done. P

Via janlgordon, John van den Brink, Ivo Nový
janlgordon's comment, November 15, 2013 3:41 PM
John van den Brink, Thank you!
Kimberley Vico's curator insight, November 27, 2013 6:39 PM

Your definition to Influence Marketing...!

internetdoctor's curator insight, March 7, 2014 9:35 AM

This is a bit of an over-simplification when it comes to influencers and marketing.  Identification of the influencer is an extremely difficult task, but getting the influencer to influence for you and your business...ahhh...that may friends is the "Holy Grail".  

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Social Business: Rentabilidad con las Redes Sociales. Libro en Español Gratuito

Social Business: Rentabilidad con las Redes Sociales. Libro en Español Gratuito | Information Technology & Social Media News | Scoop.it

Navegando en Internet me he encontrado un libro en español y gratuito con excelente contenido. El libro tiene el título de Social Business: Cómo la tecnología social y las personas contribuyen a la rentabilidad de las empresas y fue escrito por Stephan Fuetterer.

 

El libro define el concepto de Social Business como:

“Social Business, o Negocio Social, es el conjunto de procedimientos generadores de rentabilidad basado en las características colaborativas de los medios sociales”.

 

El libro concluye que para lograr una transformación organizacional basada en Social Business, es indispensable el compromiso y apoyo de la alta gerencia (principales directivos de la organización). Es importante anotar que el Social Business implica cambios en: [...]


Via Gladys Pintado, AlexaInformática - Web & Mobile Technology
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Los CEO deben convertirse en Social CEO

Los CEO deben convertirse en Social CEO | Information Technology & Social Media News | Scoop.it

En un momento en que la vida personal y profesional se ha vuelto social, seguir preguntándose si los CEO deberían usar también los medios sociales es una pregunta casi innecesaria. La respuesta es clara: sí, por supuesto.

 

De hecho, es posible ir más allá y decir que el CEO debería ser el primero en adoptar actitudes sociales para ser seguido por el resto del personal de la empresa. Al fin y al cabo, la dirección debe ser la primera convencida de los beneficios de ser una empresa social para que esos ‘genes sociales’ se extiendan a toda la organización.  [...]

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Marketing de atracción y relacional: las piezas clave | JOCAJA - Blog de Jordi Carrió

Marketing de atracción y relacional: las piezas clave | JOCAJA - Blog de Jordi Carrió | Information Technology & Social Media News | Scoop.it

En este articulo intento identificar de una manera descriptiva las diferentes piezas claves para la composición del puzle de esta estrategia de marketing...


Via Lydia Gracia
Jordi Carrió Jamilà's comment June 13, 2013 5:24 AM
Lydia gracias por tu comentario y reflexión.
Tal como tú dices el artículo está enfocado más a un proceso de atracción pensando que para consolidar la acción se tienen que establecer acciones relacionales.
El tema que planteas, yo personalmente creo que para las empresas, las redes sociales generalistas (Facebook, Twitter, LikedIn,...), no pueden cumplir las necesidades que estas requieren, para mantener un canal de comunicación y de mejora de las relaciones de colaboración entre ellas. Las que si van cumplirlo según mi parecer, son las redes sociales corporativas, o de sectores de actividad.
Últimamente he visto varios proyectos y artículos que hablan de ello, te ajunto algunos:
http://blog.zyncro.com/2013/05/27/redes-sociales-corporativas-crecimiento-lineal-de-personas-y-exponencial-de-talento/
http://pauhortal.net/blog/un-nuevo-proyecto-adaptar-aprender-y-crear/
Scoop.it, creo que puede ser una plataforma en la que puede ayudar mucho al desarrollo de este tipo de plataformas. Un saludo.
Lydia Gracia's comment, June 13, 2013 5:31 AM
Exacto, y en ello estoy. Gracias por tus comentarios Jordi y por el enlace, que voy a incluir ya mismo en mi tematica de inteligencia Competitiva. un abrazo!
Daniel Moreno's curator insight, January 12, 2014 4:03 PM

Una mirada interesante a esta variación del marketing.

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El aprendizaje social motor de la competitividad empresarial

El aprendizaje social motor de la competitividad empresarial | Information Technology & Social Media News | Scoop.it
El incremento de la complejidad del entorno empresarial, la rápida evolución del conocimiento hacen que el aprendizaje profesional y organizacional tenga mayor importancia en nuestras vidas. Pero e...

Via Juan Jesús Baño Egea, Lydia Gracia
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Social Media Strategy: Why Insight and Evidence is So Important

Social Media Strategy: Why Insight and Evidence is So Important | Information Technology & Social Media News | Scoop.it

Via janlgordon
Daniel Maina's comment, June 4, 2014 7:36 AM
Thanks for sharing:)
Daniel Maina's comment, June 4, 2014 7:36 AM
Thanks for sharing:)+
Daniel Maina's comment, June 4, 2014 7:37 AM
Thanks for sharing:)
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7 Elements of a Successful Social Business

7 Elements of a Successful Social Business | Information Technology & Social Media News | Scoop.it

What is the common thread in the following statistics? Thirty-six percent increase in brand awareness, 66% less time to bring products to market, 20% improvement in customer conversions, 15% increase in successful innovations and new ideas?

Answer: These are just some of the quantitative results attributed to becoming a social business. With dramatic benefits like these, why aren't allbusinesses social by now? The fact is, becoming a social business can be quite difficult, especially without a well-thought-out implementation plan.


Via Daniel Watson, malek
Cristelyuna's curator insight, February 10, 2014 5:27 PM

Social organization

Angela Balzano's curator insight, February 19, 2014 1:44 PM

This article outlines the 7 Elements of A Successful Social Business.  These elements include 1. Define a meaningful purpose 2. Simplify the user experience 3. Designate a social executive sponsor 4. Trust your people 5. Implement and drive engagement 6. Measure adoption and recognize achievements 7. Embrace change and have fun.


Marketing and advertising has made the switch to being consumer-centered rather than company-centered.  Businesses know that they way to reach consumers is by creating communications and content that consumers want to see or is useful to them in some way.  To make this happen on a large scale, and to strengthen the relationship between business and customer, social media must be integrated in a company's business plan from the ground up.  Social media must not be a side function, there needs to be dedication, creativity, and passion for social communication within the business in order to capture your audience through social media.  Those who sparing invest in social media will surely be left behind and irrelevant in the near future.  -Angela

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5 Great Social Media Tools for your Business

5 Great Social Media Tools for your Business | Information Technology & Social Media News | Scoop.it

Via TechinBiz
TechinBiz's curator insight, July 26, 2013 7:13 AM

5 Great Social Media Tools for your Business

See more here: http://goo.gl/UnFnU



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Here's How to Use Content Curation as a Powerful Brandbuilder

Here's How to Use Content Curation as a Powerful Brandbuilder | Information Technology & Social Media News | Scoop.it
Part of a good content marketing strategy, content curation is the art of finding, selecting, and sharing the best, most relevant content related to a particular theme or topic.

Via janlgordon
Lydia Gracia's curator insight, February 26, 2014 8:45 AM

Magnifique infographie sur le pourquoi du comment de la Curation de Contenus dans une stratégie de Branding.

Ignacio Fernández Alberti's curator insight, November 12, 2014 1:29 PM

agregar su visión ...

Ignacio Fernández Alberti's curator insight, November 12, 2014 1:30 PM

agregar su visión ...

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Is Your Business Poised for the New Digital Customer's Journey?

Is Your Business Poised for the New Digital Customer's Journey? | Information Technology & Social Media News | Scoop.it
The sheer proliferation of new online devices and digital consumer channels is pushing leading-edge companies to rethink how they connect with and engage their customers.

Via janlgordon
Josette Williams's curator insight, July 5, 2013 4:33 PM

This content powerfully points out the massive shift that has happened in marketing today.  Is your company adapting?

Kun Le's curator insight, July 7, 2013 10:58 AM

add your insight...

 

Richard Stadler's curator insight, July 8, 2013 4:33 AM

The purchase process is no longer linear, it is not even predictable. Chaos Theory, here we come...

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e20BIZ 6 Junio - Retos del Social Media Marketing y la Empresa 2.0 en las PYMES

Dolores Vela CEO A2 Social Media Consulting

Via Lydia Gracia
Lydia Gracia's curator insight, June 7, 2013 6:22 AM

Oportuna temática para este Congreso celebrado ayer en Sevilla, con una excelente ponencia de Dolores Vela http://es.slideshare.net/doloresvelagarcia/e20biz


Para ser una empresa social, empresa 2.0 o Social Business hay que empezar por dentro de la empresa antes de las redes sociales...

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19 Reasons You Should Include Visual Content in Your Marketing [Data]

19 Reasons You Should Include Visual Content in Your Marketing [Data] | Information Technology & Social Media News | Scoop.it
1) 90% of information transmitted to the brain is visual, and visuals are processed 60,000X faster in the brain than text.

Via Jeff Domansky, massimo facchinetti
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Top Social Internet Retailers [Infographic]

Top Social Internet Retailers [Infographic] | Information Technology & Social Media News | Scoop.it

Via janlgordon
janlgordon's comment, January 15, 2013 9:20 PM
Hi Jesse Soininen Thanks for your comment, I like what you said as well, this picture is definitely worth a thousand words!
janlgordon's comment, January 15, 2013 9:21 PM
Hi Brian Shields - thanks so much for your comment here. Very interesting information on this infograph for sure!