This paper, explores the key drivers of profitability and productivity identified in the 2011 High Performing Workplace Index report. In order of strength of correlation they are: 1.Leadership, 2. Innovation, 3. Customer Orientation, 4. Fairness, 5. Employee Experience.
Page nine explores the importance of a 'developmental orientation' by leaders; the mindset that can drive employee engagement, experimentation and creativity.
The paper also includes a diagnostic tool that can be used by individuals/teams to explore each of the five drivers.
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